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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kenny Buzick

September 30, 2025

5  out of  5
rating by Kenny Buzick
"They were very understanding about my car an the service really good price really easy to talk to about my insurance it was a great experience 👍"
We responded:
"Welcome back Kenny!!! We appreciate you and we appreciate your 5-star review!!"
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KlugeNstein 8

September 29, 2025

5  out of  5
rating by KlugeNstein 8
"Great service! When I have a question, they're always there to help!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christy Smith

September 29, 2025

5  out of  5
rating by Christy Smith
"They have been their over the years for me during multiple crisis, from car accidents; flooded basements; and other issues."
We responded:
"We’re thankful for your 5-Star review!! ! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stephen Herald

September 28, 2025

5  out of  5
rating by Stephen Herald
"We have always had State Farm insurance for as long as we lived in Jacksonville. Jeff was our 2nd SF agent, and we have relied on him since he began his own agency. We have found him to be honest, reliable, and a great friend who has always looked out for our best interests. I can’t imagine ever wanting any other agent."
We responded:
"Thank you Stephen!! It's been a pleasure serving you and we appreciate your business big time!!"
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Christopher Loeffelholtz

September 26, 2025

5  out of  5
rating by Christopher Loeffelholtz
"I have been with Jeff Mossman for over 20 years. I couldn’t be happier with the service from him and his staff. It’s such a relief to not have to worry about my insurance and know they are there to do what is best for me"
We responded:
"Thanks so much for the 5-star review Chris!! We've loved being your insurance advisors for the last couple decades and look forward to earning your business for decades to come!! "
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Sarah R Cook

September 23, 2025

5  out of  5
rating by Sarah R Cook
"Just wonderful. Made the switch easy and simple with a lot better rates. Thanks for all you did for us."
We responded:
"Thank you Sarah! We appreciate you!!"
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Kent Riley

September 23, 2025

5  out of  5
rating by Kent Riley
"Great service"
We responded:
"Thank you for the 5-star review Kent! Serving you locally as your insurance advisors is something we take extreme pride in. We appreciate your business!!"
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Randy Werries

September 23, 2025

5  out of  5
rating by Randy Werries
"Jeff and his team are always polite and very helpful and have always acted responsibly in taking care of all of my automotive and housing needs.Thank you."
We responded:
"We have always valued being your local insurance agency Randy! Thank you so much for the 5-Star review!!!"
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Randall Kesselring

September 22, 2025

5  out of  5
rating by Randall Kesselring
"The staff at Jeff Mossman’s State Farm Office are always willing to help. Friendly and very knowledgeable."
We responded:
"Thank you so much for the 5-Star review! We take great pride in our customer service here locally and we love that you noticed!! We appreciate your business!"
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Todd Byerline

September 22, 2025

5  out of  5
rating by Todd Byerline
"We got hit hard by the Sherman tornado in 2023. State Farm and Mossman Agency took care of us immediately and completely. Total professionals"
We responded:
"Thank you Todd for the 5-Star review!! Being there when our customers need us the most is something we take great pride in! We were just glad you guys weren't hurt! We appreciate you!!"
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Stew Scott

September 4, 2025

5  out of  5
rating by Stew Scott
"Working with Jeff and his State Farm family has been an awesome experience! Great family, they look out for my best interest, they keep me updated on my coverages and always come through for any issues that may arise! I will always prefer them to anyone that needs insurance coverage! Thank you! Stew"
We responded:
"Thank you Stew Boy!! We couldn't appreciate your business and being your local agency more! "
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Debbie Jones

August 14, 2025

5  out of  5
rating by Debbie Jones
"Jeff Mossman has been my insurance agent since I relocated to Jacksonville Illinois in 2016. His office has always been very friendly, helpful and professional whenever I called or visited the office personally. I've had several vehicle claims because of deer and raccoon damages and the claims were taken care of immediately as far as rentals and helping me find the best collision shops in Jacksonville. I would recommend Jeff Mossman -State Farm Insurance Agent to anyone who wants a honest dependable and trustworthy insurance agent."
We responded:
"Thank you Debbie for your 5-star review! My State Farm team and I are happy to be your local advisors. We appreciate you!! "
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Roberta Shaw

August 8, 2025

5  out of  5
rating by Roberta Shaw
"AWESOME SERVICE ,VERY COURTEOUS VERY HELPFUL WHEN YOU CALL AND ASK QUESTIONS 😀"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kara Korhummel

August 6, 2025

5  out of  5
rating by Kara Korhummel
"Very helpful and kind."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amanda Fox

August 6, 2025

5  out of  5
rating by Amanda Fox
"Jeff Mossman and his office staff are by far the very best you will ever work with! They are quick to respond to any questions and got us the best rates on home and auto insurance! I highly recommend checking them out today!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Larissa Johnson

August 5, 2025

5  out of  5
rating by Larissa Johnson
"Could not be more satisfied with this choice of insurance, our agent jeff mossman is exactly what you want in an insurance agent, hes to the point and makes it a point to know his clients which to me is rare ive never had any insurance agent that actually wants to meet you just to know who hes working with. By far the best insurance experience ive had."
We responded:
"Thanks so much Larissa!! Our whole team appreciates you and we love being your local advisors!!! Jeff, Krissy, Chris, Sara, and Lona"
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Steve Long

July 25, 2025

5  out of  5
rating by Steve Long
"We were in a storm a couple years ago A tree fell on our truck $20,000 damage State Farm covered it without problem We could not have been happier with them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Green Edison

July 25, 2025

5  out of  5
rating by Green Edison
"Through both business and personal experience, I’ve worked with many insurance companies. Jeff Mossman is the best agent I’ve had by a wide margin. I can't say enough good things about Jeff and Chris. I highly recommend them!"
We responded:
"Thanks for the kind words Kevin! We have always loved being your local Agency!! "
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Suzanne Rendon

July 14, 2025

5  out of  5
rating by Suzanne Rendon
"I love being able to sit down and have someone explain everything to me. It was very nice to have transparency on the information in the policy. Krissy made switching so easy and she is so wonderful to talk to. I am very confident we made the right decision to get State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Hoagland

July 7, 2025

5  out of  5
rating by Rachel Hoagland
"At State Farm in Jacksonville IL, Jeff Mossman and his staff are really nice and are very prompt with returning calls and helping in any way they can."
We responded:
"Thank you Rachel!! We appreciate your kind words and take serving you and our customers very seriously! "
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Laura Strattman

July 7, 2025

5  out of  5
rating by Laura Strattman
"We have been with Jeff for years. He and his staff are very kind and quick to get back with you. And, their first concern if you have a claim is your well-being."
We responded:
"Thank you Laura!! We have always valued our relationship with you and it's an honor to be your local insurance advisors and friends!!! "
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Janis Lockwood

June 18, 2025

5  out of  5
rating by Janis Lockwood
"Very professional, immediate service which has been our experience since being with Mossman for years! Very helpful!"
We responded:
"Thank you Janis!!! We have always valued our relationship with you and love being your local Agency!"
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Jake Bryan

May 27, 2025

5  out of  5
rating by Jake Bryan
"Unbelievable service and the rates are unmatched!"
We responded:
"Thank you Jake!!! "
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Mabel Osuna

May 19, 2025

5  out of  5
rating by Mabel Osuna
"This agency are the best. Very helpful and knowledgeable. Thank you!!"
We responded:
"Thank you Mabel!! We love being your local advisors!"
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adrian brogdon

May 16, 2025

5  out of  5
rating by adrian brogdon
"The Jeff Mossman Insurance Agency in Jacksonville is more than just a State Farm office. The team he has collected is nothing short of top notch service providers which can and will navigate the complex world of insurance to set your mind, as they do mine, at ease. From life, auto, home, and even pet policy's the Jeff Mossman - State Farm Insurance Agency has myself and my beloved family protected! Thanks Team"
We responded:
"Thank you Adrian!! We are awfully fond on our Team also!! :-) We appreciate you!"