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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Jones

August 14, 2025

5  out of  5
rating by Debbie Jones
"Jeff Mossman has been my insurance agent since I relocated to Jacksonville Illinois in 2016. His office has always been very friendly, helpful and professional whenever I called or visited the office personally. I've had several vehicle claims because of deer and raccoon damages and the claims were taken care of immediately as far as rentals and helping me find the best collision shops in Jacksonville. I would recommend Jeff Mossman -State Farm Insurance Agent to anyone who wants a honest dependable and trustworthy insurance agent."
We responded:
"Thank you Debbie for your 5-star review! My State Farm team and I are happy to be your local advisors. We appreciate you!! "
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Roberta Shaw

August 8, 2025

5  out of  5
rating by Roberta Shaw
"AWESOME SERVICE ,VERY COURTEOUS VERY HELPFUL WHEN YOU CALL AND ASK QUESTIONS 😀"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Kara Korhummel

August 6, 2025

5  out of  5
rating by Kara Korhummel
"Very helpful and kind."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amanda Fox

August 6, 2025

5  out of  5
rating by Amanda Fox
"Jeff Mossman and his office staff are by far the very best you will ever work with! They are quick to respond to any questions and got us the best rates on home and auto insurance! I highly recommend checking them out today!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Larissa Johnson

August 5, 2025

5  out of  5
rating by Larissa Johnson
"Could not be more satisfied with this choice of insurance, our agent jeff mossman is exactly what you want in an insurance agent, hes to the point and makes it a point to know his clients which to me is rare ive never had any insurance agent that actually wants to meet you just to know who hes working with. By far the best insurance experience ive had."
We responded:
"Thanks so much Larissa!! Our whole team appreciates you and we love being your local advisors!!! Jeff, Krissy, Chris, Sara, and Lona"
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Steve Long

July 25, 2025

5  out of  5
rating by Steve Long
"We were in a storm a couple years ago A tree fell on our truck $20,000 damage State Farm covered it without problem We could not have been happier with them"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Green Edison

July 25, 2025

5  out of  5
rating by Green Edison
"Through both business and personal experience, I’ve worked with many insurance companies. Jeff Mossman is the best agent I’ve had by a wide margin. I can't say enough good things about Jeff and Chris. I highly recommend them!"
We responded:
"Thanks for the kind words Kevin! We have always loved being your local Agency!! "
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Suzanne Rendon

July 14, 2025

5  out of  5
rating by Suzanne Rendon
"I love being able to sit down and have someone explain everything to me. It was very nice to have transparency on the information in the policy. Krissy made switching so easy and she is so wonderful to talk to. I am very confident we made the right decision to get State Farm."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Rachel Hoagland

July 7, 2025

5  out of  5
rating by Rachel Hoagland
"At State Farm in Jacksonville IL, Jeff Mossman and his staff are really nice and are very prompt with returning calls and helping in any way they can."
We responded:
"Thank you Rachel!! We appreciate your kind words and take serving you and our customers very seriously! "
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Laura Strattman

July 7, 2025

5  out of  5
rating by Laura Strattman
"We have been with Jeff for years. He and his staff are very kind and quick to get back with you. And, their first concern if you have a claim is your well-being."
We responded:
"Thank you Laura!! We have always valued our relationship with you and it's an honor to be your local insurance advisors and friends!!! "
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Janis Lockwood

June 18, 2025

5  out of  5
rating by Janis Lockwood
"Very professional, immediate service which has been our experience since being with Mossman for years! Very helpful!"
We responded:
"Thank you Janis!!! We have always valued our relationship with you and love being your local Agency!"
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Jake Bryan

May 27, 2025

5  out of  5
rating by Jake Bryan
"Unbelievable service and the rates are unmatched!"
We responded:
"Thank you Jake!!! "
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Mabel Osuna

May 19, 2025

5  out of  5
rating by Mabel Osuna
"This agency are the best. Very helpful and knowledgeable. Thank you!!"
We responded:
"Thank you Mabel!! We love being your local advisors!"
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adrian brogdon

May 16, 2025

5  out of  5
rating by adrian brogdon
"The Jeff Mossman Insurance Agency in Jacksonville is more than just a State Farm office. The team he has collected is nothing short of top notch service providers which can and will navigate the complex world of insurance to set your mind, as they do mine, at ease. From life, auto, home, and even pet policy's the Jeff Mossman - State Farm Insurance Agency has myself and my beloved family protected! Thanks Team"
We responded:
"Thank you Adrian!! We are awfully fond on our Team also!! :-) We appreciate you!"
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Nevaeh Brickey

May 16, 2025

5  out of  5
rating by Nevaeh Brickey
"I really appreciated the help from this group of great people! They are very supportive and nice, especially Krissy! She is the best!"
We responded:
"Thank you so much Nevaeh! We love being your local agency!"
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Moni Jibben

May 16, 2025

5  out of  5
rating by Moni Jibben
"Everyone at Jeff Mossman’s office is great to work with."
We responded:
"Thank you Moni!! We love being your local insurance advisors!!"
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Crystal Basnett

April 29, 2025

5  out of  5
rating by Crystal Basnett
"Wonderful assistance! I love working with State Farm!"
We responded:
"Thank you Crystal!! We are so happy to be your local advisors! Looking forward to working hard for you guys! - Jeff, Chris, Sara, Krissy, and Ashley"
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Dylan Fernandes

April 15, 2025

5  out of  5
rating by Dylan Fernandes
"Great feedback, patience and understanding. Made the process of switching car insurance extremely easy"
We responded:
"Thank you for the 5-Star review Dylan!! We appreciate you!!"
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Loretta Elmore

April 3, 2025

5  out of  5
rating by Loretta Elmore
"If anyone is needing insurance for their car or home I highly suggest you go see Jeff and the ladies. They were able to save me a lot of money on both. They are very friendly. It was nice having the one on one connection. I am extremely happy with my overall experience. A huge thank you to Sara for taking such good care of me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Steve Becker

April 2, 2025

5  out of  5
rating by Steve Becker
"Offered a lot of help…..excellent service!!!!!"
We responded:
"Thanks Steve!! We love being your local agency and insurance advisors!!"
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Dustin Williams

February 7, 2025

5  out of  5
rating by Dustin Williams
"Awesome customer service."
We responded:
"Thank you Dustin!! We love being your local Agency!"
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Mike Prillmayer

September 21, 2024

5  out of  5
rating by Mike Prillmayer
"Awesome people hands down"
We responded:
"Thank you so much for the review, Mike!! We love being your local Agency!!"
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Rebecca McCue

September 12, 2024

5  out of  5
rating by Rebecca McCue
"Jeff and his staff are always friendly, professional and helpful; it's comforting to be able to speak to someone local when you have questions about your policy."
We responded:
"Thank you Rebecca! We love being your Agency!"
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jeff c

May 1, 2024

5  out of  5
rating by jeff c
"Jeff is a great guy to work with. All around great guy!"
We responded:
"Thank you Jeff, we appreciate you!!!"
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Amanda Cox

February 4, 2024

5  out of  5
rating by Amanda Cox
"Most businesses only hear about their level of service when it's BAD, so I'm here to sing the praises of Jeff Mossman - State Farm Insurance Agent and his team. We recently moved, and ended up buying our new house before selling our former. We easily decided to stay with Jeff's insurance team as they have always been wonderful to work with. In all the paperwork, moving, and general hubub of September, terminating the homeowner's policy for our old house completely slipped my mind. Fast forward to mid-January, when I received a call from our SF office asking if we had listed our former house yet, as we were carrying two homeowner's policies. 😬 I. WAS. MORTIFIED. It could have been a VERY expensive oversight on my end, but Kris in the office reassured me it would be fine and they would handle it. One month later, and I have received a check for the amount I had overpaid for 4 months. THANK YOU for handling what could have been an extremely costly mistake!"
We responded:
"Thank you Amanda!! We love being your Agency!!"