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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mike Prillmayer

September 21, 2024

5  out of  5
rating by Mike Prillmayer
"Awesome people hands down"
We responded:
"Thank you so much for the review, Mike!! We love being your local Agency!!"
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Rebecca McCue

September 12, 2024

5  out of  5
rating by Rebecca McCue
"Jeff and his staff are always friendly, professional and helpful; it's comforting to be able to speak to someone local when you have questions about your policy."
We responded:
"Thank you Rebecca! We love being your Agency!"
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jeff c

May 1, 2024

5  out of  5
rating by jeff c
"Jeff is a great guy to work with. All around great guy!"
We responded:
"Thank you Jeff, we appreciate you!!!"
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Amanda Cox

February 4, 2024

5  out of  5
rating by Amanda Cox
"Most businesses only hear about their level of service when it's BAD, so I'm here to sing the praises of Jeff Mossman - State Farm Insurance Agent and his team. We recently moved, and ended up buying our new house before selling our former. We easily decided to stay with Jeff's insurance team as they have always been wonderful to work with. In all the paperwork, moving, and general hubub of September, terminating the homeowner's policy for our old house completely slipped my mind. Fast forward to mid-January, when I received a call from our SF office asking if we had listed our former house yet, as we were carrying two homeowner's policies. 😬 I. WAS. MORTIFIED. It could have been a VERY expensive oversight on my end, but Kris in the office reassured me it would be fine and they would handle it. One month later, and I have received a check for the amount I had overpaid for 4 months. THANK YOU for handling what could have been an extremely costly mistake!"
We responded:
"Thank you Amanda!! We love being your Agency!!"
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Bob Manker

January 12, 2024

5  out of  5
rating by Bob Manker
"I'd like to thank Jeff Mossman and his crew along with State Farm and safelite. I found a chip in my windshield yesterday. I filed a claim on the app. I was contacted by Jeff's office who contacted safelite and I'm getting my windshield changed at 1:00 pm. Less than 24 hours after the claim!!!!! I switched because rates were lower and service was better than previous company. Thank you to everyone......."
We responded:
"Thanks Bob! We appreciate being your local Agency!"
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Emily

September 2, 2023

5  out of  5
rating by Emily
"I just switched over to State Farm and Jenny was super awesome!! She reached out to me within days of getting a quote online, was able to get me more accurate quote very quickly, and just made the transition process very smooth, painless, and effortless. She was very friendly, very helpful, and had a wonderfully positive attitude with a great sense of humor. I enjoyed meeting with her!!"
We responded:
"Thank you Emily!! And yes we agree with your review of Jenny! She is an awesome part of our Team. Welcome to our local Agency. We appreciate you!!"
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Chris w

August 14, 2023

5  out of  5
rating by Chris w
"very professional and well done with great service."
We responded:
"Thank you Chris!! We look forward to protecting you! Stop by locally anytime you need us!!"
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Christy Marsik

August 11, 2023

5  out of  5
rating by Christy Marsik
"Very fast simple quote online. Very affordable prices and easy to work with. Jenny was a super help on the phone. So happy with Jeff."
We responded:
"Thank you Christy!! We look forward to being your local agency for years to come!!"
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Tonya Quesada

August 10, 2023

5  out of  5
rating by Tonya Quesada
"Jenny made the process fast and painless. She was very friendly and eager to answer all my questions!"
We responded:
"Thank you Tonya!! We are excited to be your local agency right here in Jacksonville!!"
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Ashley Scoggins

July 26, 2023

5  out of  5
rating by Ashley Scoggins
"We were with a different company who raised our prices drastically and when I called State Farm and spoke to Jenny she was very kind and helpful. She got the quotes we needed I’m a timely manner and after she reached out again to us the next day but we were still trying to come to a big decision and when we finally made our decision almost a week later and called Jenny back she was still very kind and helpful and understood why it took us so long to make a decision. My husband and I still have a few questions about both our home and auto policies before actually going with them and Jenny was able to explain every little detail and give wonderful examples on how these things would benefit us. It was an overall great experience to work with this office and would recommend others to join State Farm as well. After my husband and I ended our call with Jenny I told my husband that I was hoping that we can finally quit switching insurance yearly because our rates just keep continuing to increase for no reason other than inflation. I love the idea that they are lovable and I can just stop by anytime and talk to them in person rather than being put on hold like I have been in the past. From my husband and I this was a great experience and I hope for more experiences like this with the future."
We responded:
"Thank you Ashley!! We are excited to be your local Agency!!!"
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Joe Strattman

July 19, 2023

5  out of  5
rating by Joe Strattman
"The staff at Jeff Moss man’s office have gone above and beyond for me. They have helped me file and navigate claims and been the definition of professional and quality customer service!"
We responded:
"Thank you for the review Joe! It is awesome to be your Agency!!"
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Kevin LopezJimenez

July 11, 2023

5  out of  5
rating by Kevin LopezJimenez
"It was a really great experience, they were always helpful, great service, and good price."
We responded:
"Thank you Jorge! It's awesome to be your local Agency!"
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Carmen lynn White

June 17, 2023

5  out of  5
rating by Carmen lynn White
"I'm a new person that got insurance and they were very polite and asked me if I needed to know anything else I really like state farm"
We responded:
"Thank you Carmen!!!"
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Dacota Turner

May 18, 2023

5  out of  5
rating by Dacota Turner
"Great service! Lady I talked with was super professional and was able to get 2 different vehicles insured for me in I'd guess 15 minutes or less! Fast helpful service, straight to the point! 10/10 would recommend!"
We responded:
"Thank you Dacota!!! We appreciate you!"
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M E

May 18, 2023

5  out of  5
rating by M E
"Jeff is helpful at explaining your policy. Saved me money."
We responded:
"Thank you so much, we love what we do and we very much appreciate your business!"
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Courtney Finch

April 25, 2023

5  out of  5
rating by Courtney Finch
"Jenny has been great to work with! --Courtney Finch"
We responded:
"Thank you Courtney!!! We appreciate your business!!!"
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Candace Feller

March 30, 2023

5  out of  5
rating by Candace Feller
"Jenny was fantastic and helped me get set up with my homeowner's insurance. She made the process so simple and pleasant."
We responded:
"You are so correct Candace! We appreciate you!!"
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Mason McGee

March 27, 2023

5  out of  5
rating by Mason McGee
"We are happy we went with Jeff, and his team they were quick to get back with me and made the process so easy to get through"
We responded:
"Thank you Mason! We appreciate you!!"
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Sarah Cook

March 21, 2023

5  out of  5
rating by Sarah Cook
"Just wonderful. Made the switch easy and simple with a lot better rates. Thanks for all you did for us."
We responded:
"Thank you Sarah! We appreciate you!!"
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Lisa Orr

March 3, 2023

5  out of  5
rating by Lisa Orr
"Great group of people! Jenny was so kind and very helpful! She made the switch so easy!"
We responded:
"Thank you Lisa and we agree, Jenny is awesome! Welcome to you and your great family to our Agency!"
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Matt Glaenzer

February 28, 2023

5  out of  5
rating by Matt Glaenzer
"Always friendly and helpful! Only ever filed one claim in my life but couldn't have been easier or taken care of faster!"
We responded:
"Thank you so much Matt, we appreciate being your local agency!!"
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Holly Massey

February 24, 2023

5  out of  5
rating by Holly Massey
"I loved talking to u guys on the phone you all are very respectful and nice"
We responded:
"Thank you Holly! We are excited to be your local Agency!!"
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Luis Vazquez

February 23, 2023

5  out of  5
rating by Luis Vazquez
"Excellent customer service"
We responded:
"Thank you Luis! Welcome to our Agency, we appreciate you!"
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Cassie Rouland

February 23, 2023

5  out of  5
rating by Cassie Rouland
"Love this insurance company!"
We responded:
"Thank you Cassie!! We appreciate you!!"
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Gina Savage

February 17, 2023

5  out of  5
rating by Gina Savage
"This whole office staff is great. Quick to help you with anything you need!"
We responded:
"Thanks Gina!! We love you!"